Frequently Asked Questions



We apologize for the confusion. All Customers should use Create Account and activate a new Account with us.

If you had a Username with the old site, use the SAME EMAIL and we will bring over your Order History.

If you receive an error message that the Email is already in use, please use 'Forgot your password'

If you are still having issues, please use Contact Us and note "Account setup trouble"

Welcome to the new Kirks Folly powered by Shopify!

If you are a Returning Customer, welcome back! If you're new to us, so happy to have you!

Read below for some changes and updates

If you use the SAME EMAIL as the Old System, once you create a password and activate your account, you will then see your Order History.

You will also see and be able to Edit your Shipping Address(es).

Get it now, pay over time with Shop Pay.

For orders over $50, select installments at checkout to split your purchase into 4 interest-free payments.

No fees, ever.

No impact on your credit score.

As our site is part of the Shopify family, if you have shopped or purchased on a Shopify site before, Shopify will recognize your email address and ask you to confirm it's you. This can include your shipping address and payment address.

We admit, this one is a little confusing. If you would like to Reset your Password, please go to the Top Right and Logout. Then go to the Log in/Create Account page and click on "Forgot your password" and follow the Reset Password steps.

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