What if I´m unhappy with an item I order from you?
Our first concern is your satisfaction with our products. Most of our items that we sell come with a 30-day money back guarantee. If you´re unhappy with an item for any reason, simply return it for a refund (All sales in our Irrestible Offers area are final). You can Click here for our Full Return Policy

What´s the best way to clean my Kirks Folly jewelry?
We recommend a gentle cleaning with a mild soap (like Ivory) and warm water. Dry with a soft towel. Your jewelry will sparkle like new! Of course, we advise that you never submerge our watches in water.

What if I damage a piece of my Kirks Folly?
Again, our top priority is your satisfaction. We have a wonderful Customer Service Department to help with any problems you may have with your Kirks Folly. They´re absolutely angelic and can be reached by calling 401-941-4300 Monday - Friday from 9:00 am to 4:00 pm Eastern Standard Time (excluding Holidays) or by e-mailing customerservice@kirksfolly.com

Customer Service Hours:
Open Monday through Friday, 9:00 am to 4:00 pm (EST)
401-941-4300

I don´t get QVC. How can I see your products they carry?
QVC has two websites where you can view and order Kirks Folly Exclusive QVC Items. For more information, please click on the appropriate links below.

For QVC USA, please Click Here - QVC USA

For QVC UK, please Click Here - QVC UK

Who creates the fabulous costumes you wear on QVC?
All the costumes we wear during our QVC Shows are designed by Anne Marie Couto. She also designs many of the clothes we wear during our Fairyland Tour and Fairy Teas. If you ever need a costume, she can create one especially for you or provide you with a rental costume. She also sells fabulous fantasy wands, capes and headpieces.

Here´s how to reach her:
Anne Marie Couto
5 Middle Road
Acushnet, MA 02743
Phone: (508) 995-1270
e-mail address: amcouto@comcast.net